David Dunlap on April 12, 2012
Everyone with your business is way above anyone else in this business ! Trust me I've used a lot of them, and I always get the results and very friendly people to deal with. Please keep up the outstanding job and service. If I ever want to start another business, I might try to hire your employees from you- just kidding, their very nice and helpful
David Dunlap
Steve Weitz on April 12, 2012
I just want to let you know that K. N., your service techician, did an EXCELLENT job cleaning and servicing my heat and air systems this morning. K. N. was at my house early (15 minutes), he was polite, professional, clean and gave me an intelligent and DETAILED account of what he did and the current condition of the units. I was very impressed. Great service and great attitude.
Steve Weitz
Rita Cavenaugh on April 12, 2012
Thank you Mr. Middleton for having a small based company that has not gotten the attitude that the customer doesn't matter. It's been a long time since I've been impressed with any company as I am with yours. I am impressed with the entire staff. Thank you again for endorsing the words "Customer Service"
Rita Cavenaugh
Kenneth R. Johnson on April 12, 2012
This is to "Commend Middleton Heat and Air" for the Truly Outstanding Service" you provide. I wanted to let you know about the high quality service I recently received by name of 3 of your excellent employees. Being a senior citizen with a customer service background I request you let the named colleagues of yours know how greatly their skills and compassionate attitudes are appreciated. ...
Kenneth R. Johnson
Jo Ann Talbert on April 12, 2012
Thanks for a super job. Your people are very professional from the first call you make by phone to the last step of the way. I have been referring you to others. Your pros were the tidiest people I've had inside my home for what could have been a dirty job.
Jo Ann Talbert
Stephanie Noel on April 12, 2012
It has been a long time since I actually was pleased with someone's service ! Everyone was extremely professional, and they even worked overtime on a Friday to install our new system. It's good to know there are still folks out there who value quality and service.
Stephanie Noel
Paul & Lottie Gregory on April 12, 2012
Dear Mr. Middleton,
My husband and I would like to express our appreciation to all the people who were involved in the installation of our new heating and a/c unit. I can’t recall all their names; but, I hope the names will be isted on the job order. They were all professional from the service tech, named Pat, who started the job process by checking out our old system and advising us of all the problems and our options; to the men who had to work in a very low, hot attic.
Justin, your salesman, was professional, courteous and very patient with us. He answered all our questions, answered all our phone calls, and checked back several times to see how the job was going.
All the people involved in the job were excellent examples of employees happy with their job and intent on doing the best job possible. You can be assured that we will recommend Middleton Heat & Air to anyone that would be in need of your services.
Sincerely yours,
- Paul & Lottie Gregory
Ron Robinson on April 12, 2012
I had a compressor go out on me Friday night and called Middleton at 6 A.M. Saturday. They got back to me and Greg showed up at 7:45. He assessed the situation; found a breaker tripped; recommended adding a start up kit; and installed it. I paid Greg and he was on his way by 9:15. I am back cool and smiling and appreciate your team so much. Pat Greg on the back...your kind of person and pro...
Harmony Cole on April 12, 2012
My experience with the Middleton Heat and Air technicians was a pleasant one. I was 8 months pregnant when our air conditioner went on the fritz! The two technicians, Leonard and Randall, worked very hard to ensure they got everything back in working order quickly. They were efficient, polite, and very clean. (no mess to clean up) With service work……..you never know what to expect or what kind of person is going to show up at your door. But my experience was great and I would recommend this crew/company to my friends.
Sincerely,
A Pleased Customer
Harmony Cole