ServiceMaster by Cleanup Experts 865-607-2001

  • ServiceMaster by Cleanup Experts  865-607-2001
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Sevierville, TN 37862
Work Phone: 865-607-2001
Cell Phone: 865-405-2116
Fax: 865-314-8517
About Us




  • Carpet, Rug and Upholstery Cleaning
  • Tile & Grout Cleaning
  • Air Duct Cleaning
  • Water Removal, Cleanup & Drying
  • Mold Inspections & Removal
  • Fire/Smoke/Soot Cleanup
  • Crime Scene/Trauma Scene Cleanup
  • Cars/Boats/RV/Airplane Interior Cleaning
  • Mattress Cleaning
  • Pet Odor & Mal-Odor Removal
  • Spot Removal



 The 7 Steps of Carpet Cleaning:

Pre-Inspection – During the Pre-Inspection, the technician will utilize methods and procedures to determine the construction type of the carpet, the fiber characteristics (whether the fibers are Natural fibers such as wool or silk or Synthetic fibers such as nylon, polyester, acrylic, olefin/polypropylene, or acetate), and determine whether there is a spot, stain or damage to the carpet prior to the cleaning.

Pre-Vacuuming – This is recognized as the first (and probably most important) principle of cleaning, dry soil removal is best accomplished with vacuuming and agitation.  It is important to use a properly adjusted vacuum, with care to keep the soil container or bag emptied or changed before they become ¾ full.

Pre-Conditioning – This very important principle of cleaning provides for soil suspension of those soils not removed by dry vacuuming which may be held by binders resulting from sugars, salts, oils etc.  Properly formulated preconditioning agents will generally contain surfactants, detergents, co-solvents, and other components formulated to suspend water based and dry solvent soluble soils.

Pre-Agitation – Agitation helps to loosen and suspend soil, lift matted pile, restore the texture and reduce the amount of dwell time required for soil suspension to take place.

The Rinse / Soil Removal – By thoroughly pre-vacuuming the carpet and properly pre-conditioning, what most people call cleaning, we simply call rinsing or the soil removal process.  

Move, Pad, and Protect the Furniture – The technician will place protective plastic/foil squares under furniture legs and Styrofoam blocks under the base of flat or heavy items.

Set the Pile and Dry – In order to provide the best possible appearance following the cleaning, the carpet should be groomed or brushed to set the pile.  Carpet drying time is influenced most by airflow, temperature and humidity.  Drying time may be decreased with the use of air movers and the HVAC system.




In order for us to provide you with the best possible carpet cleaning experience, we need to  see all spills, spots or areas of concern.  This helps us to determine the best method, best chemicals, and the best techniques to utilize.  Because not all carpet fibers clean the same as not all spills or spots come out with the same chemicals or techniques. 





Additional Details
Business Contact: Kurt Rothgeb

Hours of Operation
  • 24 Hours A Day
  • 7 Days A Week
  • 365 Days A Year

Regular Business Hours:
Monday - Saturday
8:00 am - 5:00 pm

Carpet, Rug & Upholstery Cleaning
Pet Odor Removal
Mold Inspections & Removal
Tile & Grout Cleaning
Mattress Cleaning
& More!!!


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